When it comes to managing pet waste in your community, you might be surprised to learn just how many different options you have when choosing the right service provider. After all, it’s just dog poop, right? Not so fast.
To help you with the selection process, here are some key questions to ask pet waste management services bidding on a contract with your community:
- How long has your company been in business?
- How many communities do you currently service?
- How many pet waste technicians (scoopers) do you have on staff?
- How many trucks are in your fleet?
- Are your technicians employees of your company or are they independent contractors?
- Do the technicians wear uniforms and drive marked vehicles?
- What does your company do with the collected waste? Will it be placed in our community dumpsters or will it be disposed of off-site?
- If the waste is taken off-site, how does your company then dispose of it?
- What is your policy on service issues? How and who do we contact in such an event?
- What is your normal turn-around time for additional service needs or corrective action for service-related issues?
- What, if any, is your process for monitoring service needs and frequency?
- Can or do you provide status reports on equipment and volume, and what do the reports consist of?
When selecting a pet waste management service, it is important to look for a professional company with friendly technicians, clean vehicles and equipment, strong customer service and a satisfaction guarantee. Good companies will also be properly bonded and insured, will perform background checks on their employees, disinfect their tools between jobs, and will be actively involved in the local community.
For communities in need of pet waste management equipment, such as pet waste stations and supplies, working with a company that has established relationships with leading suppliers can save your community time and money. In addition, the best companies will also be willing to modify service frequency to accommodate the changing needs of a community, as well as perform repairs and basic service maintenance on stations.
Pet waste management specialists like DoodyCalls can assist you in creating a comprehensive pet waste management plan that is tailored to meet the specific needs and budget of your community. The most effective plans include the introduction and regular servicing of pet waste stations, regular common area cleanings, resident pet waste education and regular station monitoring to adjust service frequency as community needs fluctuate over time.
Scooping dog poop might not be rocket science, when it comes to eliminating pet waste issues and making your residents happy, there’s a lot more to it than meets the eye. Asking a few simple questions upfront can make a world of difference in the long run.